Properties
Optional
action_status
action_status?: unknown
Optional
active
active?: unknown
Optional
activity_due
activity_due?: unknown
Optional
additional_assignee_list
additional_assignee_list?: unknown
Optional
approval
approval?: unknown
Optional
approval_history
approval_history?: unknown
Optional
approval_set
approval_set?: unknown
Optional
assigned_to
assigned_to?: string | Link Optional
assignment_group
assignment_group?: string | Link Optional
business_duration
business_duration?: unknown
Optional
business_service
business_service?: string | Link Optional
calendar_duration
calendar_duration?: unknown
Optional
category
category?: unknown
Optional
cause_notes
cause_notes?: unknown
Optional
close_notes
close_notes?: unknown
Optional
closed_at
closed_at?: unknown
Optional
closed_by
closed_by?: string | Link Optional
comments
comments?: unknown
Optional
comments_and_work_notes
comments_and_work_notes?: unknown
Optional
confirmed_at
confirmed_at?: unknown
Optional
confirmed_by
confirmed_by?: string | Link Optional
contact_type
contact_type?: unknown
Optional
correlation_display
correlation_display?: unknown
Optional
correlation_id
correlation_id?: unknown
Optional
delivery_plan
delivery_plan?: string | Link Optional
delivery_task
delivery_task?: string | Link Optional
description
description?: unknown
Optional
due_date
due_date?: unknown
Optional
duplicate_of
duplicate_of?: string | Link Optional
escalation
escalation?: unknown
Optional
expected_start
expected_start?: unknown
Optional
first_reported_by_task
first_reported_by_task?: string | Link Optional
fix_at
fix_at?: unknown
Optional
fix_communicated_at
fix_communicated_at?: unknown
Optional
fix_communicated_by
fix_communicated_by?: string | Link Optional
fix_notes
fix_notes?: unknown
Optional
follow_up
follow_up?: unknown
Optional
group_list
group_list?: unknown
Optional
impact
impact?: unknown
Optional
knowledge
knowledge?: unknown
Optional
known_error
known_error?: unknown
Optional
made_sla
made_sla?: unknown
Optional
major_problem
major_problem?: unknown
Optional
needs_attention
needs_attention?: unknown
Optional
number
number?: unknown
Optional
opened_at
opened_at?: unknown
Optional
opened_by
opened_by?: string | Link Optional
order
order?: unknown
Optional
priority
priority?: unknown
Optional
problem_state
problem_state?: unknown
Optional
reassignment_count
reassignment_count?: unknown
Optional
related_incidents
related_incidents?: unknown
Optional
reopen_count
reopen_count?: unknown
Optional
reopened_at
reopened_at?: unknown
Optional
reopened_by
reopened_by?: string | Link Optional
resolution_code
resolution_code?: unknown
Optional
resolved_at
resolved_at?: unknown
Optional
resolved_by
resolved_by?: string | Link Optional
review_outcome
review_outcome?: unknown
Optional
route_reason
route_reason?: unknown
Optional
service_offering
service_offering?: string | Link Optional
short_description
short_description?: unknown
Optional
skills
skills?: unknown
Optional
sla_due
sla_due?: unknown
Optional
sn_esign_document
sn_esign_document?: string | Link Optional
sn_esign_esignature_configuration
sn_esign_esignature_configuration?: string | Link Optional
state
state?: unknown
Optional
subcategory
subcategory?: unknown
Optional
sys_class_name
sys_class_name?: unknown
Optional
sys_created_by
sys_created_by?: unknown
Optional
sys_created_on
sys_created_on?: unknown
Optional
sys_domain
sys_domain?: string | Link Optional
sys_domain_path
sys_domain_path?: unknown
Optional
sys_id
sys_id?: unknown
Optional
sys_mod_count
sys_mod_count?: unknown
Optional
sys_tags
sys_tags?: unknown
Optional
sys_updated_by
sys_updated_by?: unknown
Optional
sys_updated_on
sys_updated_on?: unknown
Optional
task_effective_number
task_effective_number?: unknown
Optional
time_worked
time_worked?: unknown
Optional
universal_request
universal_request?: string | Link Optional
upon_approval
upon_approval?: unknown
Optional
upon_reject
upon_reject?: unknown
Optional
urgency
urgency?: unknown
Optional
user_input
user_input?: unknown
Optional
watch_list
watch_list?: unknown
Optional
work_end
work_end?: unknown
Optional
work_notes
work_notes?: unknown
Optional
work_notes_list
work_notes_list?: unknown
Optional
work_start
work_start?: unknown
Optional
workaround
workaround?: unknown
Optional
workaround_applied
workaround_applied?: unknown
Optional
workaround_communicated_at
workaround_communicated_at?: unknown
Optional
workaround_communicated_by
workaround_communicated_by?: string | Link
Problem entity from the
problem
table.