Properties
Optional action_status
action_status?: unknown
Optional active
active?: unknown
Optional active_account_escalation
active_account_escalation?: string | Link Optional active_escalation
active_escalation?: string | Link Optional activity_due
activity_due?: unknown
Optional additional_assignee_list
additional_assignee_list?: unknown
Optional approval
approval?: unknown
Optional approval_history
approval_history?: unknown
Optional approval_level
approval_level?: unknown
Optional approval_set
approval_set?: unknown
Optional assigned_on
assigned_on?: unknown
Optional assigned_to
assigned_to?: string | Link Optional assignment_group
assignment_group?: string | Link Optional auto_close
auto_close?: unknown
Optional auto_created_case
auto_created_case?: unknown
Optional average_deposits_per_month
average_deposits_per_month?: unknown
Optional billing_account
billing_account?: string | Link Optional billing_package
billing_package?: unknown
Optional business_checks
business_checks?: unknown
Optional business_duration
business_duration?: unknown
Optional business_impact
business_impact?: unknown
Optional business_outside_country
business_outside_country?: unknown
Optional business_service
business_service?: string | Link Optional calendar_duration
calendar_duration?: unknown
Optional case
case?: unknown
Optional case_action_summary
case_action_summary?: string | Link Optional case_report
case_report?: string | Link Optional cashier_checks
cashier_checks?: unknown
Optional category
category?: unknown
Optional cause
cause?: unknown
Optional caused_by
caused_by?: string | Link Optional checks_deposited_per_month
checks_deposited_per_month?: unknown
Optional child_case_creation_progress
child_case_creation_progress?: unknown
Optional close_notes
close_notes?: unknown
Optional closed_at
closed_at?: unknown
Optional closed_by
closed_by?: string | Link Optional comments
comments?: unknown
Optional comments_and_work_notes
comments_and_work_notes?: unknown
Optional company_bankruptcy_filing_date
company_bankruptcy_filing_date?: unknown
Optional company_declared_bankruptcy
company_declared_bankruptcy?: unknown
Optional consumer_profile
consumer_profile?: string | Link Optional contact_local_time
contact_local_time?: unknown
Optional contact_time_zone
contact_time_zone?: unknown
Optional contact_type
contact_type?: unknown
Optional contributor_groups
contributor_groups?: unknown
Optional contributor_users
contributor_users?: unknown
Optional correlation_display
correlation_display?: unknown
Optional correlation_id
correlation_id?: unknown
Optional customer_approval
customer_approval?: unknown
Optional declined_rdc_services
declined_rdc_services?: unknown
Optional delivery_plan
delivery_plan?: string | Link Optional delivery_task
delivery_task?: string | Link Optional description
description?: unknown
Optional due_date
due_date?: unknown
Optional end_date
end_date?: unknown
Optional entitlement
entitlement?: string | Link Optional escalation
escalation?: unknown
Optional expected_start
expected_start?: unknown
Optional first_response_time
first_response_time?: unknown
Optional follow_the_sun
follow_the_sun?: unknown
Optional follow_up
follow_up?: unknown
Optional group_list
group_list?: unknown
Optional household
household?: string | Link Optional impact
impact?: unknown
Optional initiated_as_request
initiated_as_request?: unknown
Optional internal_contact
internal_contact?: string | Link Optional internal_user
internal_user?: unknown
Optional is_service_setup_completed
is_service_setup_completed?: unknown
Optional knowledge
knowledge?: unknown
Optional made_sla
made_sla?: unknown
Optional major_case_state
major_case_state?: unknown
Optional maximum_desposits_per_month
maximum_desposits_per_month?: unknown
Optional maximun_check_amount
maximun_check_amount?: unknown
Optional mode
mode?: unknown
Optional money_orders
money_orders?: unknown
Optional needs_attention
needs_attention?: unknown
Optional notes_to_comments
notes_to_comments?: unknown
Optional notify
notify?: unknown
Optional number
number?: unknown
Optional opened_at
opened_at?: unknown
Optional opened_by
opened_by?: string | Link Optional order
order?: unknown
Optional others
others?: unknown
Optional owner_bankruptcy_filing_date
owner_bankruptcy_filing_date?: unknown
Optional owner_declared_bankruptcy
owner_declared_bankruptcy?: unknown
Optional partner_contact
partner_contact?: string | Link Optional personal_checks
personal_checks?: unknown
Optional post_case_review
post_case_review?: string | Link Optional priority
priority?: unknown
Optional proactive
proactive?: unknown
Optional probable_cause
probable_cause?: unknown
Optional rdc_services_suspended_terminated
rdc_services_suspended_terminated?: unknown
Optional reassignment_count
reassignment_count?: unknown
Optional recipient_list
recipient_list?: string | Link Optional related_party_consumers
related_party_consumers?: unknown
Optional related_party_users
related_party_users?: unknown
Optional requesting_service_organization
requesting_service_organization?: string | Link Optional resolution_code
resolution_code?: unknown
Optional resolved_at
resolved_at?: unknown
Optional resolved_by
resolved_by?: string | Link Optional route_reason
route_reason?: unknown
Optional service_definition
service_definition?: string | Link Optional service_level_limit
service_level_limit?: unknown
Optional service_offering
service_offering?: string | Link Optional service_organization
service_organization?: string | Link Optional short_description
short_description?: unknown
Optional skills
skills?: unknown
Optional sla_due
sla_due?: unknown
Optional sn_app_cs_social_social_profile
sn_app_cs_social_social_profile?: string | Link Optional sn_esign_document
sn_esign_document?: string | Link Optional sn_esign_esignature_configuration
sn_esign_esignature_configuration?: string | Link Optional sold_product
sold_product?: string | Link Optional stage
stage?: unknown
Optional start_date
start_date?: unknown
Optional state
state?: unknown
Optional subcategory
subcategory?: unknown
Optional submission_comment
submission_comment?: unknown
Optional support_manager
support_manager?: string | Link Optional sync_driver
sync_driver?: unknown
Optional sys_class_name
sys_class_name?: unknown
Optional sys_created_by
sys_created_by?: unknown
Optional sys_created_on
sys_created_on?: unknown
Optional sys_domain
sys_domain?: string | Link Optional sys_domain_path
sys_domain_path?: unknown
Optional sys_id
sys_id?: unknown
Optional sys_mod_count
sys_mod_count?: unknown
Optional sys_tags
sys_tags?: unknown
Optional sys_updated_by
sys_updated_by?: unknown
Optional sys_updated_on
sys_updated_on?: unknown
Optional task_effective_number
task_effective_number?: unknown
Optional time_worked
time_worked?: unknown
Optional universal_request
universal_request?: string | Link Optional upon_approval
upon_approval?: unknown
Optional upon_reject
upon_reject?: unknown
Optional urgency
urgency?: unknown
Optional user_input
user_input?: unknown
Optional utilized_rdc_service
utilized_rdc_service?: unknown
Optional watch_list
watch_list?: unknown
Optional work_end
work_end?: unknown
Optional work_notes
work_notes?: unknown
Optional work_notes_list
work_notes_list?: unknown
Optional work_start
work_start?: unknown
RDC Service Case entity from the
sn_bom_treasury_rdc_servicetable.