Properties
Optional action_status
action_status?: unknown
Optional active
active?: unknown
Optional activity_due
activity_due?: unknown
Optional additional_assignee_list
additional_assignee_list?: unknown
Optional approval
approval?: unknown
Optional approval_history
approval_history?: unknown
Optional approval_set
approval_set?: unknown
Optional assigned_to
assigned_to?: string | Link Optional assignment_group
assignment_group?: string | Link Optional business_duration
business_duration?: unknown
Optional business_service
business_service?: string | Link Optional calendar_duration
calendar_duration?: unknown
Optional category
category?: unknown
Optional cause_notes
cause_notes?: unknown
Optional close_notes
close_notes?: unknown
Optional closed_at
closed_at?: unknown
Optional closed_by
closed_by?: string | Link Optional comments
comments?: unknown
Optional comments_and_work_notes
comments_and_work_notes?: unknown
Optional confirmed_at
confirmed_at?: unknown
Optional confirmed_by
confirmed_by?: string | Link Optional contact_type
contact_type?: unknown
Optional correlation_display
correlation_display?: unknown
Optional correlation_id
correlation_id?: unknown
Optional delivery_plan
delivery_plan?: string | Link Optional delivery_task
delivery_task?: string | Link Optional description
description?: unknown
Optional due_date
due_date?: unknown
Optional duplicate_of
duplicate_of?: string | Link Optional escalation
escalation?: unknown
Optional expected_start
expected_start?: unknown
Optional first_reported_by_task
first_reported_by_task?: string | Link Optional fix_at
fix_at?: unknown
Optional fix_communicated_at
fix_communicated_at?: unknown
Optional fix_communicated_by
fix_communicated_by?: string | Link Optional fix_notes
fix_notes?: unknown
Optional follow_up
follow_up?: unknown
Optional group_list
group_list?: unknown
Optional impact
impact?: unknown
Optional knowledge
knowledge?: unknown
Optional known_error
known_error?: unknown
Optional made_sla
made_sla?: unknown
Optional major_problem
major_problem?: unknown
Optional needs_attention
needs_attention?: unknown
Optional number
number?: unknown
Optional opened_at
opened_at?: unknown
Optional opened_by
opened_by?: string | Link Optional order
order?: unknown
Optional priority
priority?: unknown
Optional problem_state
problem_state?: unknown
Optional reassignment_count
reassignment_count?: unknown
Optional related_incidents
related_incidents?: unknown
Optional reopen_count
reopen_count?: unknown
Optional reopened_at
reopened_at?: unknown
Optional reopened_by
reopened_by?: string | Link Optional resolution_code
resolution_code?: unknown
Optional resolved_at
resolved_at?: unknown
Optional resolved_by
resolved_by?: string | Link Optional review_outcome
review_outcome?: unknown
Optional route_reason
route_reason?: unknown
Optional service_offering
service_offering?: string | Link Optional short_description
short_description?: unknown
Optional skills
skills?: unknown
Optional sla_due
sla_due?: unknown
Optional sn_esign_document
sn_esign_document?: string | Link Optional sn_esign_esignature_configuration
sn_esign_esignature_configuration?: string | Link Optional state
state?: unknown
Optional subcategory
subcategory?: unknown
Optional sys_class_name
sys_class_name?: unknown
Optional sys_created_by
sys_created_by?: unknown
Optional sys_created_on
sys_created_on?: unknown
Optional sys_domain
sys_domain?: string | Link Optional sys_domain_path
sys_domain_path?: unknown
Optional sys_id
sys_id?: unknown
Optional sys_mod_count
sys_mod_count?: unknown
Optional sys_tags
sys_tags?: unknown
Optional sys_updated_by
sys_updated_by?: unknown
Optional sys_updated_on
sys_updated_on?: unknown
Optional task_effective_number
task_effective_number?: unknown
Optional time_worked
time_worked?: unknown
Optional universal_request
universal_request?: string | Link Optional upon_approval
upon_approval?: unknown
Optional upon_reject
upon_reject?: unknown
Optional urgency
urgency?: unknown
Optional user_input
user_input?: unknown
Optional watch_list
watch_list?: unknown
Optional work_end
work_end?: unknown
Optional work_notes
work_notes?: unknown
Optional work_notes_list
work_notes_list?: unknown
Optional work_start
work_start?: unknown
Optional workaround
workaround?: unknown
Optional workaround_applied
workaround_applied?: unknown
Optional workaround_communicated_at
workaround_communicated_at?: unknown
Optional workaround_communicated_by
workaround_communicated_by?: string | Link
Problem entity from the
problemtable.