AboutSupportDeveloper GuideVersion 1.0.0

Interface EscalationTemplate

Escalation Template entity from the sn_customerservice_escalation_template table.

Hierarchy

Properties

add_manager? approval_group? esc_approval_workflow? name? skip_approval? sys_class_name? sys_created_by? sys_created_on? sys_domain? sys_id? sys_mod_count? sys_name? sys_package? sys_policy? sys_scope? sys_tags? sys_update_name? sys_updated_by? sys_updated_on? type? use_default_approval? watch_list?

Properties

Optional add_manager

add_manager?: unknown

Optional approval_group

approval_group?: string | Link

Optional esc_approval_workflow

esc_approval_workflow?: string | Link

Optional name

name?: unknown

Optional skip_approval

skip_approval?: unknown

Optional sys_class_name

sys_class_name?: unknown

Optional sys_created_by

sys_created_by?: unknown

Optional sys_created_on

sys_created_on?: unknown

Optional sys_domain

sys_domain?: unknown

Optional sys_id

sys_id?: unknown

Optional sys_mod_count

sys_mod_count?: unknown

Optional sys_name

sys_name?: unknown

Optional sys_package

sys_package?: string | Link

Optional sys_policy

sys_policy?: unknown

Optional sys_scope

sys_scope?: string | Link

Optional sys_tags

sys_tags?: unknown

Optional sys_update_name

sys_update_name?: unknown

Optional sys_updated_by

sys_updated_by?: unknown

Optional sys_updated_on

sys_updated_on?: unknown

Optional type

type?: unknown

Optional use_default_approval

use_default_approval?: unknown

Optional watch_list

watch_list?: unknown

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