AboutSupportDeveloper GuideVersion 1.0.0

Case Report entity from the sn_customerservice_case_report table.

Hierarchy

Properties

agent_reassignment_count?: unknown
case?: string | Link
customer_satisfaction_score?: unknown
is_fcr?: unknown
is_skipped_by_prediction?: unknown
number?: unknown
reopen_count?: unknown
sys_created_by?: unknown
sys_created_on?: unknown
sys_id?: unknown
sys_mod_count?: unknown
sys_tags?: unknown
sys_updated_by?: unknown
sys_updated_on?: unknown
time_to_resolve?: unknown

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